Quickstart

This guide takes you from a new account to your first AI visibility results. You only need your website domain to get started.

1. Create your account

Sign up at app.reachllm.com with your company email. This requirement applies to email and password signup and to Continue with Google. Existing accounts can continue to sign in with their current method.

After you review your brand, competitors, and tracked prompts, ReachLLM sends you to plan selection. Complete Stripe Checkout to start your 14 day trial before the first metered analysis or website build begins. Enterprise Agencies starts immediately without a trial. Stripe collects a payment method during Checkout and automatically bills eligible trial plans when the trial ends unless you cancel first. You get one trial per account ever. If you have already used a trial on any plan or brand, a new subscription starts billing immediately. After a trial ends, you can still review the workspace, but actions that create new work prompt you to choose a paid plan. See Plans and pricing for what each tier includes.

If you start from the free report flow, ReachLLM asks for your website, brand name, alternate names, and at least three competitors. The competitor suggestions are discovered from your website, and you can add your own domains. Alternate names help ReachLLM match brand mentions correctly in the report. ReachLLM researches 50 personalized buyer prompts for the brand and runs all 50 across the supported AI platforms. The report is published only after every prompt has a successful result from ChatGPT through OpenAI, Google AI Overview through SerpAPI, Perplexity through Perplexity, and Gemini through Google. An aggregator response is never substituted for one of these measurements. If one provider has a temporary gap, ReachLLM automatically retries the same 50 prompts in the background. A failed recovery run advances to the next scheduled attempt instead of leaving the report unfinished. The same 50 prompts and completed analysis are saved to your ReachLLM account as soon as the verified report is published, even if the delivery email is delayed. If you sign in while the report is still running, ReachLLM shows its preparation status instead of asking you to repeat brand setup. When it is ready, the account opens the saved Brand Visibility results directly. Starting new work still follows the plan and usage limits shown in the app.

2. Add your brand

Enter your website domain. You can also type a city, region, or country in the optional location field. ReachLLM suggests matching places with country flags, so you can select the correct market before continuing. ReachLLM analyzes your site, discovers your competitors, and researches exactly 50 tracked prompts your brand should be visible for. Tracked prompts are the questions users ask AI platforms that you want your brand to appear in. ReachLLM saves the complete prompt set before Stripe Checkout. The same exact-50 setup and recovery applies when an eligible workspace adds another brand. A new brand does not become the selected workspace until its complete prompt inventory is saved. If setup is interrupted or a research provider is temporarily unavailable, your reviewed brand details stay saved and returning to setup retries prompt research only. You do not need to repeat the four brand-review steps.

3. Review prompts and competitors

Before running an analysis, take a moment to check what was generated:

Prompts: finalize the prompt list before the first visibility run. Review prompts grouped by topic, or switch to the raw prompt list to scan every question one by one. Edit, delete, or add prompts here so the first analysis measures the questions you actually care about. See Working with prompts.
Competitors: competitors are auto-discovered during brand analysis and fully editable. Classify them as direct, indirect, or SERP competitors, keep other companies in review, add or remove entries, and set aliases for alternate spellings so mentions are matched correctly.

4. Run your first visibility analysis

After Stripe Checkout confirms an active subscription or trial, ReachLLM automatically starts the first Brand Visibility analysis with the complete reviewed prompt set. If your workspace already has active access, setup continues without creating another trial. When the run finishes, open the Overview tab to see your key metrics:

Visibility Score: the percentage of your tracked prompts where a platform's answer mentions your brand.
Share of Voice: of all brand appearances in the analyzed answers, the percentage that are yours.
Average Rank: when your brand appears, the average position at which it is mentioned relative to other brands. Lower is better.

For a full explanation of every metric, read Understanding the scores.

5. Open your GEO audit

The GEO audit checks your site page by page: titles, meta descriptions, headings, structured data, llms.txt, page speed, and more, plus off-page authority and social presence. Each issue comes with a severity level (Critical, High, Medium, or Low), an explanation, and a recommended fix. Start with the Critical issues. See the GEO Audit guide.

6. Ask the agent for a summary

Open the Agent page (or the floating sidebar available on every page) and ask something like "Summarize my visibility results and top GEO issues." The agent can analyze your visibility, run audits, generate content, and much more. See The ReachLLM agent.

Keep going with the checklist

Your Dashboard includes a Get Started checklist that walks you through the remaining setup: building your knowledge base, connecting Google Search Console and Analytics, and inviting your team.